Shipping policy

### Shipping Policy

Thank you for visiting and shopping at Nucaie. We are committed to providing you with the best shipping experience.

**Order Processing & Fulfillment**
All orders are fulfilled and shipped by Amazon (FBA) to ensure the highest standard of service and reliability. Orders are typically processed within 1-2 business days.

**Shipping Rates & Delivery Estimates**
We offer Fast Shipping to all our customers:
* **Shipping Method:** Amazon Standard Shipping
* **Estimated Delivery Time:** 3-5 business days
* **Shipping Cost:** Free Shipping on all orders (or specify your cost)

**Shipment Confirmation & Order Tracking**
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

**Customs, Duties, and Taxes**
Nucaie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

**Damages**
If you received your order damaged, please contact us at nucaiehome@gmail.com to file a claim. Please save all packaging materials and damaged goods before filing a claim.

All US orders are shipped directly from our Mira Loma, CA warehouse